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Frequently Asked Question

  • Textdrip credits are purchased through an automatic “top-up” method.

    You will get 1,500 to start with. Each message segment sent will deduce 1 credit from your account. Once your credits drop below 500, you will be automatically charged $40 and 3,333 credits will be added to your account

  • A single text message segment contains 160 characters which will deduct 1 credit that is equal to $0.012 or 1.2 cents.

    If a text message exceeds 160 characters, then a credit will be deducted for each 160 character segment in addition to the first 160 characters. So if a message is 161 characters for example, you will be charged for 2 segments which had cost you $0.024 to purchase.

    Note: Using an emoji will cut the character count almost in half and charge you more, so be sure to avoid using it if not necessary.

  • GSM 03.38 character set

    If you use a standard GSM 03.38 character set, single text messages are limited to 160 characters, including spaces. The maximum length of a text message is 918 characters including spaces.

    Number of SMS parts Total number of characters in the linked message
    1 160
    2 306
    3 459
    4 612
    5 765
    6 918

    Each concatenated text message is limited to 153 characters, rather than 160 due to the need for user-data headers (UDH) information. Mobile phones use UDH information to enable them to link long messages together so they appear as single SMS messages in recipients’ phones.

    The standard character set includes the Roman alphabet and the most common accented forms, certain special characters, and the Greek alphabet. It includes the following characters:

    @	Δ	SP	0	¡	P	¿	p
    £	_	!	1	A	Q	a	q
    $	Φ	"	2	B	R	b	r
    ¥	Γ	#	3	C	S	c	s
    è	Λ	¤	4	D	T	d	t
    é	Ω	%	5	E	U	e	u
    ù	Π	&	6	F	V	f	v
    ì	Ψ	'	7	G	W	g	w
    ò	Σ	(	8	H	X	h	x
    Ç	Θ	)	9	I	Y	i	y
    LF	Ξ	*	:	J	Z	j	z
    Ø	ESC	+	;	K	Ä	k	ä
    ø	Æ	,	<	L	Ö	l	ö

    * LF – Line feed (line break), ESC – Escape character, SP – Space character.

    Note: An escape character always precedes the characters { } ~ [ ] | ^ €, which therefore takes two characters to send.


    Unicode character set

    Using unicode, for such languages as Russian, Arabic, or Chinese will restrict your message to a maximum of 70 characters per SMS.

    Number of SMS parts Total number of characters in the linked message
    1 70
    2 134
    3 201
    4 268
    5 335
    6 402

    The longer the message (amount of SMS parts), the more it costs. Please use our free.
    Transliterate text message characters from non-Latin to Latin only with the free text translation tool.

  • One way of making sure that texts are being sent is to search for the lead:

    Under the contact button click the contact  search for name or number → hover over “action” → click send message.

    This will show you the messages that were sent and scheduled for a certain contact.

  • Unfortunately, we don’t offer multiple phone numbers since this will violate carrier terms under 10dlc.

    Multiple phone numbers that send the same or similar messaging are called snowshoeing, which will result in carrier violations that will block your number.

    You will receive one phone number but it is backed by the best deliverability in the industry.

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